Privacy Policy

Introduction

Liberin Technologies Pvt. Ltd. (“Septa,” “we,” “our,” or “us”) is an AI-powered enterprise data analytics platform that enables users to interact with databases using natural language.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data. As privacy regulations evolve, we may update this policy to reflect changes in our data practices.

Data Protection Officer

Liberin Technologies Pvt. Ltd. is headquartered at:

5th Floor, Unit No. 505, Tower B, i-Thum, Plot No. A-40, Sector 62, Noida, Uttar Pradesh, INDIA 201301.

If you have any questions or concerns about our data privacy policies, please contact our Data Protection Officer:

Chinmay Garg

Liberin Technologies Pvt. Ltd.

Email: chinmay@liberintechnologies.com

How We Collect and Use (Process) Your Personal Information

We collect personal data to provide and improve our services. The information we collect may include:

  • Name
  • Job title
  • Employer name
  • Work email

Why We Collect Your Data:

  • To provide users access to Septa’s AI-powered analytics services
  • To improve our platform and user experience
  • To provide customer support and service updates

We do not sell personal information and only share it with third-party providers who help us deliver our services.

Use of the https://septa.live Website

Like most websites, we automatically collect and store certain data, including:

  • IP addresses
  • Browser type
  • Operating system
  • General location

We use this data to optimize our website, analyze trends, and improve user experience.

Use of Outlook Add-In – SEPTA

The content of the emails drafted using the SEPTA Outlook Add-In is automatically and permanently deleted from our servers within thirty (30) days or such other time period as may be agreed upon with the client.

In order to continually improve the functionality of our add-in, SEPTA does retain usage data for a period of five (5) years. This data does not contain any email content or headers, but rather is limited to the email addresses of users.

Use of Septa Platform and Services

Septa processes and analyzes enterprise database queries but does not store the actual content of user queries beyond the necessary period for processing. We retain only anonymized usage data for product improvement.

Sharing Information with Third Parties

Your personal data may be stored in databases hosted by third-party cloud providers. These providers do not use or access your data for any purpose other than storage and retrieval.

We may disclose your information only if:

  1. You request or authorize it.
  2. It is legally required (e.g., compliance with a court order).
  3. It is necessary to protect our rights, security, or legal interests.
  4. It is part of aggregated, non-identifiable data for analytical purposes.

Data Subject Rights

Under GDPR and other data protection laws, you have the following rights:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right of data portability
  • Right to object
  • Rights related to automated decision-making

To exercise any of these rights, contact us at support@septa.live .

Security of Your Information

We implement industry-standard security measures to protect your personal data. However, no online transmission or storage system is completely secure, and we encourage users to take necessary precautions.

Data Storage and Retention

Your data is stored on secure cloud-based servers located in Delhi NCR. We retain customer data for as long as necessary for business operations and compliance with legal requirements. Upon request, personal data can be deleted.

Children’s Data

Septa is not intended for use by children under 16, and we do not knowingly collect personal information from them.

Questions, Concerns, or Complaints

For any privacy-related inquiries, please contact us at: support@septa.live.